Health Screening Program Rollout

The Health Screening Program will be managed using a hub and spoke network. The hub or single contact will be the Summit Health Service Center located in Southfield, Michigan. This service center manages staffing in over 20,000 retail and industrial settings throughout the country. A national Account Manager at the Summit Health Service Center will be designated as the contact person for the Health Screening and Flu Shot Program. This manager will then work closely with the 1,250 Summit Health local offices (spokes) to provide a high quality and seamlessly integrated program. Below is a high-level overview of Summit Health’s rollout Plan.

Health Screening Execution

Summit Health will provide a document that gives detailed input on the layout of the clinics, necessities required (e.g. number of chairs), how to schedule the patients, how to communicate the event, etc. Below is a sample layout of a small clinic at the client’s site with a capacity of 15 patients per hour. Please note that Summit Health uses a single-station-model. A patient sits down with a health professional for 12 to 15 minutes and the entire screening and counseling takes place at that station. This model leads to a high quality counseling session (the teachable moment is the highest value-added activity) and does not require the patient to move between stations thus leading to a high patient satisfaction. The Summit Health local office will contact the site a week before and a day before the clinic to answer any questions and to verify the site is ready for the health screening clinic. At the health screening employees complete an informed consent form prior to starting the screening process. Once the form is completed, the employee proceeds to an open screening station. At the screening station the Summit Health staff reviews the informed consent form and then starts the health screening process. At the end of the health screening Summit Health conducts a counseling session to review the employees` results. As part of the counseling, the employee receives a results handout along with national guidelines. During the counseling session, Summit Health can introduce our Intervention/Lifestyle Management programs and answer questions.

Internet-Based Health Screening Locator

Summit Health's Health Screening Locator Web site provides the following features:

• Health Screening locator that locates clinics by zip code and distance
• A map to the health screening site
• Detailed information on the health screening program
• An email reminder (one and seven days) prior to the clinic
• Ability to schedule appointments
• Ability to email questions to Summit Health about our health screening programs

Screening Site and Patient Surveys

Health Screening Data Collection

Summit Health can collect individual screening results in electronic format so it can be shared with health plans. The data collected will be confidential and follow all HIPAA rules and regulations.

Promotion and Communications Support

Clear and frequent communications are essential to the success of any Health Screening Program. Summit Health offers various communication materials and methods to use prior to, during and after the Health Screening Program. Listed below are sample communication materials:

• Customizable memo from the CEO/HR announcing the screening or health fair
• Health screening/health fair schedule posters and flyers
• Information line for patient questions
• On line Promotions Center with downloadable educational hand outs
• Web site and/or phone number to schedule appointments
• Internet-based Web site health screening locator

In their efforts to manage rising healthcare and individual injury costs, many companies have discovered that instituting health screenings or health fairs can pay substantial dividends. These returns on-the-job can come in the form of increased productivity, greater attention to safety, higher individual retention, better company morale and prevention of serious illness through early detection.

Our screening programs and health fairs are customized to meet the individual needs of the business.

Employee Communications

Clear and frequent communications are essential to the success of any Health Screening Program. Summit Health offers various communications materials and methods to use prior to the Health Screening/Immunization Program. Listed below are sample communications materials used prior to a Health Screening Program:

A memo from the CEO/HR announcing the program Posted health screening/immunization schedule Information line for patient questions Health screening/Immunization posters Web site or phone number to schedule appointments